Service Regulations

1. General Provisions

1.1 These Regulations (hereinafter referred to as the “Regulations”) sets out the rules, terms and conditions of participation in the trading platform “Un Mate” is available at the Internet address, which is an online store offering yerba mate and accessories imported straight from South America, in particular the principles and technical conditions for the provision of services by electronic means and the conditions for concluding and terminating contracts of sale and other contracts for services, as well as complaint procedures (hereinafter referred to as “service”).

1.2 The owner and administrator of the trading platform Un-Mate is Przemysław Puszcz leading non-agricultural business under the name: RIO PARANA Przemysław Puszcz Street. Battalion Kosynierów 4/3 44-100 Gliwice, NIP 6312643260, REGON: 242785717, hereinafter referred to as “Administrator”.

1.3 Copyrights of the Website belong entirely to the Administrator.

1.4 Un-Mate is carried out on Polish territory, through the website available 24 hours a day. Participation in the Service is voluntary.

1.5 The Administrator is required to ensure the maintenance of procurement, ie. Acceptance of procurement for an automated transaction system of the Service and provide the tools to make payments via the payment service provider.

1.6 The Administrator does not bear any responsibility for actions or omissions of the Users, in particular for non-performance or improper performance of obligations under the agreement for the provision of services and for the consequences of a breach of the Regulations as well as depriving users of any rights by contractors, in case of exclusive fault of circumstances directly to such deprivation leading to the User.

1.7 The Administrator shall endeavor to provide you with uninterrupted access to the Website 24 hours a day, 365 days a year.

1.8 The Administrator reserves the right to use technical interruptions in the operation of the Website.

1.9 Use of the Service is voluntary and free of charge for each user. Using the Website you consent to the conditions set out in the Regulations. Each User is obliged to comply with the provisions of these Regulations since commencing to take advantage of the services offered through the Service with particular emphasis on start transferring data.

2. Definitions

2.1 The terms written in the Rules capitalized, have not been defined in other provisions of the Regulations have the following meaning:

Service web portal run by the Administrator at the address, using automated transaction system supplied by the Service Provider;

Service provider supplying body and responsible for the functioning of the automated transaction system of the Service ( “System”) – Shoplo limited liability company with its registered office in Warsaw at ul. Słonimski 7/777, 00-195 Warsaw, entered into the National Court Register kept by the District Court. St. Warsaw in Warsaw, XII Commercial Division of the National Court Register under number 417 586, VAT number: 5213630420, code: 46087858;

User natural person with at least limited legal capacity, legal person or organizational unit without legal personality, which made proper registration and thus concluded the Administrator contract for the provision of electronic services;

Order’s statement of intent in the form of acceptance of the offer Administrator and thus the conclusion of the Administrator of the contract of sale at a distance by determining the number and type of products made through the Service, which raises the obligation to pay prices through the entity providing such services;

Price total cost of the products covered by the Order, plus the cost of delivery to the place indicated by the user (if payable), Euro (EUR);

Services provided electronically free of charge by the Administrator through automated transaction system of the Service Provider, allowing you a contract for the provision of electronic services and the sales contract at a distance;

The contract agreement for the provision of electronic services, concluded between the Administrator and the User;

Products of consumer goods (food) put up for sale on the Site, taking into account the state of storage constitute a complete store inventory at a certain point;

Registration team activities performed by the user in a dedicated in the Service registration form, including personal information to create an account;

Cart service Electronic System constitutes a space exclusive access user, contains a list of products that have been added by the User with the intention of purchase, enabling a change in their number and other parameters, as well as the transition to the Order Form; This service is not born, but the obligation to pay and does not constitute the final conclusion of the Agreement;

Account service Electronic System constitutes a space exclusive access the User Accounts, allowing for the management of conditions and parameters of the Agreement, including changing data, deleting account (termination of the Agreement), view order history and check their status;

The final agreement contract distance selling, concluded between the Administrator and the User, after the confirmation of the Order.

3. Terms of Services provided by the Service

3.1 In order to use the Service is required to have an output device with access to the Internet with a web browser, whose configuration allows access to the Website, and the acceptance and use of cookies.

3.2 The technical requirements necessary to use the Service, you must meet the user to:

3.2.1 terminal device connected to the Internet, meet the following minimum technical requirements:

3.2.2 Internet browser version at least Internet Explorer 9 or Firefox or Chrome 16, Opera 10, or 11, or Safari 5 or later, enabled Java Script and Flash;

3.2.3 The minimum screen resolution of 640×480 pixels;

3.2.4 active e-mail account (e-mail).

3.3 To start using the Services, is the conclusion of the Administrator in any way, even implicitly, of the Agreement. The agreement is concluded at the moment:

3.3.1 make a correct and binding registration, and this is the verification e-mail address given at registration or

3.3.2 start submitting orders via the Order Form (without registration) aimed at the conclusion of the final or

3.3.3 sign up for the newsletter or

3.3.4 acceptance of cookies (no objection) and start using the search engine or browse the Service (Products);

3.4 The condition of submission of the Order is to add to Buy at least one (1) Product, choose the number of pieces and complete the order form, it is to determine the desired method of delivery, provide the data to be sent (name, address) and confirmation (submission) Orders button ” Orders “screen summarizing the Order.

3.5 The user is required to provide in the form of registration of the following data: e-mail address and password, and also to express mandatory consent to be bound by the provisions of the Regulations and optional consent for the sending of commercial information.

3.6 The User is obliged to state in the form of orders following data: name, full address and to select one of the provided for in the Service payment methods. In the case of making orders by a person who is not a User, you can simultaneously make the registration.

3.7 The final agreement may be concluded by the User to third parties, provided that it is only responsible for their commitment remains the user.

3.8 The Administrator has the right to verify the veracity of the data provided in forms, and in the case of the irregularities reserves the right to not reaching final agreements or immediate solution.

3.9 The User is obliged to provide truthful and not misleading information during registration, to submit orders and use of the Service. Strictly prohibited is the provision by the User content unlawful.

3.10 The user may immediately terminate the Agreement by unsubscribe from the newsletter (re-enter your e-mail address in the box write the newsletter), removing accounts of his level or discontinue use of the Service. After leaving the Service You should delete data stored on your device to end the cookies created by the Service.

3.11 Termination of the Agreement is not synonymous with the completion of the processing of personal information for marketing purposes in the legitimate purpose for which understands the marketing of own services administrator or transfer of commercial information to the indicated e-mail addresses by the Administrator, if the user has not expressed objection to such use personal data or send it commercial information by means of remote communication.

4. Products and final agreement

4.1 The products contained in the Service of the disclosed price constitute an offer within the meaning of art. 66 of the Civil Code, with the proviso that disclosed in which price is the unit price for one piece of the Product or the indicated amount of the unit, which will be increased by the shipping charges and other additional services added by the user during the reservation process. The total price to which the payment will be obliged user is revealed in step 3 orders (form), after adding up all selected by the user benefits.

4.2 The Administrator will make every effort to offer a catalog of products up to date and consistent with the actual inventory.

4.3 The Administrator reserves the right to any changes in the availability of products, which results from the nature of services and the use of more than one sales channel. Each time the existing directory is located products currently on the Site. Users are not entitled to any claims arising from changes in product directory before concluding their contracts end, and after the conclusion of the Agreement.

4.4 The time of the conclusion of the final is to get the user to confirm the conclusion of the agreement in electronic form, sent via e-mail, which is confirmation of acceptance of the offer by the user. Confirmation will be sent immediately after payment and orders.

4.5 The Administrator reserves the right to not confirming the conclusion of the final in the event of extraordinary, unforeseeable circumstances.

4.6 The failure to confirm the final conclusion of the Agreement within 7 days of payment of the prices or send to the User a declaration not agreeing to the final terms of the Agreement makes the final Agreement shall be treated as void. Together with a statement of not agreeing to terms of the Agreement the conclusion of the final Administrator will present you with alternative products that can be covered by the discount or the ability to deliver the final part of the Agreement.

4.7 In the event that the User Order is not paid within 14 days of its submission, the final agreement is treated as if user has withdrawn from the final Agreement on the final possible date.

4.8 The Administrator has the right to terminate the Agreement the final user or make a statement about not agreeing its conclusion immediately at any time if it is found that its conclusion was in violation of the provisions of the Regulations or the law, the order was placed by the person does not meet the requirements of the Rules or act incompatible with these rules or violation of law, remaining in respect of services provided under the rules. From the relevant declaration of intent is entitled to appeal to you under the complaint procedure and on a general basis.

4.9 The user is entitled to withdraw from the final Agreement within 14 days from the date of taking things by the user in possession, subject to point. 4.10.

4.10 If the final agreement includes products that:

4.10.1 are non-prefabricated, manufactured according to the specifications of the consumer, or at addressing the individual needs or

4.10.2 which are perishable or have a short shelf life;

It is expressed according to the art. 38 Section 12 of the Act of 30 May 2014. Consumer Rights (Journal of Laws of 2014. Pos. 827, as amended. D.) The user is not entitled to withdraw from the final Agreement in relation to these things.

4.11 To exercise the right to withdraw from the final Agreement, referred to above, is enough to send an appropriate declaration of intent before the deadline for the e-mail address:

4.12 The user is obliged to immediately reference product in respect of which withdraws from the final Agreement and the Administrator has the right to suspend the return of funds until they are delivered. Will be refunded the price of the Products and the cost of the cheapest method of delivery, unless the user withdraws from the final Agreement in its entirety.

4.13 The costs of the return delivery of the Products to be borne by the User Administrator.

4.14 Administrator reserves the right to reduce the amount of your refund by the amount of decrease in the value of things for signs of using it in a way that goes beyond what is necessary to determine the characteristics and the nature of the Product, according to the standards expressed in art. 34 paragraph. 4 of the Act of 30 May 2014. Consumer Rights (Journal of Laws of 2014. Pos. 827, as amended. D.). In this regard, the Administrator has the right to contractual set-off its claims, subject to the obligation to submit a separate declaration of will to you in this regard.

5. Payment of Procurement and Supply

5.1 Placing orders via the Website is only possible through a form contracts and raises the obligation to pay the specified prices.

Administrator 5.2 provides users the following payment channels:

5.2.1 electronic payments in the form of automated bank transfer payments Shoplo ¬- operated by Blue Media SA (Settlement agent), based in Sopot, ul. Warsaw Uprising 6, providing the service of financial intermediation in the delivery of money transfers carried out on behalf of the Client Partner in respect of payment coming from the Partner Document, which is the meaning of the Act of 18 July 2002 on electronic services (Dz. U. No. 144 item. 1204) electronically supplied service. Payments are also handled by the company PayLane sp. o.o. with its registered office at ul. Arkońska 6 / A3, postal code: 80-387, KRS: 0000227278.

5.2.2 cash on delivery upon receipt of the consignment;

5.2.3 cash payment for pick up;

5.2.4 payment to the bank account of the Seller.

5.2.5 payment by credit card (available types of cards: Visa, Visa Electron, MasterCard, MasterCard Electronic, Maestro)

5.3 Order shall be prepaid in full, no later than within 7 days of its submission. Entry of the bank account or the Administrator on its sub-account within one of the above payment operators, allows for verification of orders and make a statement to you on the confirmation of the conclusion of the final.

5.4 The delivery time is counted from the moment of obtaining a positive payment authorization.

5.5 The circumstance made the payment administrator will issue you a bill or an invoice and send it electronically, via e-mail with proof of the conclusion of the final.

5.6 In the event that there would be a termination or termination of the Agreement the final, for any reason, including due to the lack of products covered by the Order on stock levels, and the user has previously paid the due price, the Agreement the final treated as void, and the administrator is obliged to return user everything testified in favor of the Administrator. If the termination or termination due to circumstances for which the blame User, Administrator minor amount of reimbursement of costs incurred in connection with service contracts, in particular fees for operators of electronic payments, etc.

5.7 The obligation to repay the difference between the contract price and the value of executed orders under 4.6 also applies if the user accepts the offer Administrator covering the implementation of the agreement in the final part, which for some products or covers other products, the total price lower than the original price contracts.

5.8 The Website provides the following delivery methods: postal, postal with cash on delivery, Courier, Courier with cash on delivery, Paczkomat InPost, debit card available at the following address: ul. Tarnogórska 19 in Gliwice.

5.9 In each of these cases, the maximum period of shipping products to the User is a maximum of 7 days from the date of posting of the account administrator or make orders if you choose cash on delivery.

5.10 In the case of options personal collection term readiness Products to receive a maximum of 3 days from the date of posting of the account administrator or make orders if you choose cash on delivery.

6. Complaints

6.1 You have the right to use the complaints procedure, under which may submit their objections to the services provided electronically by the Administrator, in particular the functioning of the Service or issues related to the settlement of procurement.

6.2 Complaints can be submitted electronically at or in writing at the address: ul. Battalion Kosynierów 4/3, 44-100 Gliwice, with a note “Complaint Un-Mate”.

6.3 The complaint should contain at least the name, address, e-mail address and description of the reservations. If given in the complaint data or information need to be supplemented, before dealing with complaints Administrator asks for submitting a claim for supplementing the indicated range.

6.4 The Administrator shall consider the complaint within 14 days of its receipt.

6.5 The answer to the complaint is sent only in the manner and at the address specified in the complaint.

6.6 If the complaint includes claims for which the Administrator shall not be liable (eg. Due to copyright infringement by manufacturers of the Products), the Administrator shall immediately forward the complaint to the relevant entity.

6.7 Recovery shall be indicated by the User account in the case of payments made by credit card reimbursement shall be on account of the card used for payment.

7. Protect your personal information and cookies

7.1 Personal data collected by the Administrator of Users are processed in accordance with applicable regulations, in particular the law dated 29 August 1997. On personal data protection (Dz. U. of 2002. No. 101, item. 926, as amended. D.) In extent necessary to implement the Agreement concluded final and legally justifiable to marketing their services and, in the event of consent by the user in order to send commercial information electronically.

7.2 The Data Controller is Przemysław Puszcz, conducting business under the name: RIO PARANA Przemysław Puszcz. The administrator can delegate data processing to third parties and disclose the personal data of users to the extent that is necessary for the proper performance of the Services Agreement and the final.

7.3 Each user has the right to inspect their data and correct them and remove and the right to a written, reasoned request to cease processing of data due to the specific situation and the right to object to the processing of data, the Administrator intends to process them for marketing purposes, or to transfer the data to another the data controller. Data submission is voluntary, but it is a condition of your use of the Service.

7.4 Each user can revoke the consent referred to in point. 7.1 in fine at any time. The expression of this consent is voluntary.

7.5 The Service may use cookies to process and store information relating to the use by Members and presentation of advertising tailored to user preferences using the tools of internet advertising, including remarketing tools, eg. Google AdSense. Cookies, are identifiers that a Web site can send to your browser to store them on the user’s computer, allowing you to identify the user and making it easier for him to use the site during subsequent visits. By using cookies administrator can track the Internet addresses of visitors to the domain users. These data are analyzed for internal purposes. You can set your browser to notify you when you are sent a cookie. As a result, user can decide whether to accept it or not.

7.6 The Website is used system of statistics Google Analytics, which can be used to create user profiles under a pseudonym. For this purpose, Google Analytics uses cookies. The specific objectives to which Google Analytics uses cookies are listed in the document available at:

8. Liability

8.1 The Administrator shall not be liable in connection with the improper use of the Service by you.

8.2 The Administrator shall not be liable for damages resulting from misuse, inability to use or malfunction of the Service due to force majeure, the User’s fault, or for other reasons not attributable to the Administrator.

8.3 The Administrator does not bear any responsibility for giving false data by the user.

9. Final Provisions

9.1 The Administrator reserves the right to make changes in the Regulations. Any changes to the Regulations apply, provided they are published on the Website of the fourteen-day transition period. The amendments to the Regulations You will be notified by e-mail.

9.2 In this respect, it is considered that the User agrees to the amendment, if not objected to within the period specified in 9.1 on amended terms.

9.3 The Orders placed before the entry into force of the new Regulations, the provisions of the current.

9.4 These Regulations shall enter into force on 01.09.2016.